No, unfortunately we cannot reserve products. A product is only reserved for you once payment has been completed.

Always follow the washing instructions on the label. We recommend washing delicate items at a low temperature and not putting them in the dryer.

When washed correctly, the clothes will retain their colour and shape. We recommend gentle washing for long-term use.

Our collection is made from sustainable materials. This is always indicated on the product.

We recommend using our size chart and measuring your own measurements. If you are unsure between two sizes, choose the larger one for a more comfortable fit.

Our clothing generally fits true to size. Products that fit differently are indicated in the size chart.

Some items are restocked, but limited edition items will not be restocked once they are sold out.

We accept the following payment methods: Apple Pay, Google Pay, Mastercard (debit & credit), Shop Pay, Visa and American Express

No, we no longer offer payment afterwards. We had to remove this payment method due to repeated abuse. However, we are constantly looking for secure alternatives for the future.

Please try again with a different payment method or browser. You can also contact our customer service team.

Orders are usually processed within 1–2 business days. The total delivery time is typically 3–5 business days in the United Kingdom.

Shipping times may vary during holidays or special events.

We offer free shipping on every order.

Yes, once your package has been shipped, you will receive a track & trace link by email.

You can enter the track & trace code here.

Yes, we can ship your package internationally. Shipping costs and delivery times vary by region.

You have up to 30 days from the delivery date to make your decision. Please note that we are not responsible for paying any customs fees (import duties or taxes). You are responsible for all costs and charges associated with returning your order. Please ensure you keep the proof of postage until your order has been returned to our warehouse. We cannot cover any issues if you are unable to provide track & trace or proof of postage.

Please contact us using the contact form above to return a product. Our customer service team will help you with the process.

Exchanges are possible if the desired item is in stock. Please contact our customer service team for this.

The return costs are at your expense and may vary depending on the courier and the country of return.

Once we have received your return parcel, you will receive your refund in your account within two days.